At MonChéri , we want every order to reach you safely and in perfect condition.
DELIVERY TIME
Orders are usually delivered within 3–5 business days.
RECEIVING YOUR ORDER
Please check your package carefully as soon as it arrives. We recommend inspecting the parcel before opening it to ensure there are no visible signs of damage.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you notice any issue with your products, please contact us within 24 hours of delivery so we can assist you.
CLAIMS & EXCHANGES
Requests reported after the 24-hour period may not be eligible for a replacement or exchange.
Thank you for choosing MonChéri.
We hope every scent becomes a little part of your story.