At MonChéri, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, use our services, or communicate with us.
By using the MonChéri website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
When you interact with our website or place an order, we may collect information necessary to provide you with our products and services, including:
Personal Information
Your name, phone number, email address, billing address, and shipping address.
Order Information
Details about the products you view, purchase, return, exchange, or cancel, as well as information about your previous orders.
Payment Information
Payment and transaction details required to process your order. Payment information may be securely handled by our third-party payment providers.
Communication Information
Information you provide when contacting us, including customer service inquiries, messages, and other communications.
Technical Information
Information about the device and browser you use to access our website, including your IP address and certain technical identifiers.
Website Usage Information
Information about how you browse and interact with our website, including pages visited, products viewed, and other interactions.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders.
- Arrange delivery and provide order updates.
- Process payments and help prevent fraudulent transactions.
- Respond to customer service requests and inquiries.
- Improve our website, products, and overall customer experience.
- Send promotional or marketing communications where permitted and, where required, with your consent.
- Comply with applicable laws, regulations, and legal requirements.
How We Share Your Information
We do not sell your personal information.
We may share certain information with trusted third parties when necessary to operate our business and provide our services, including:
- Payment providers that securely process transactions.
- Shipping and delivery providers that fulfill and deliver your orders.
- Website and technology providers, including Shopify, that help us operate our online store.
- Service providers that assist with customer support, marketing, analytics, or other business operations.
- Government authorities or legal entities when disclosure is required by law or necessary to comply with a legal obligation.
These parties may only access the information necessary to perform their respective services or fulfill legal requirements.
Cookies & Website Technologies
Our website may use cookies and similar technologies to provide a smooth browsing experience, remember preferences, understand website usage, and improve our services.
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
To exercise any applicable privacy rights or ask questions about your information, please contact MonChéri Customer Service.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.
Third-Party Services
Our website may use third-party services and platforms to help us operate our store, process payments, analyze website performance, and fulfill orders. These third parties may have their own privacy policies governing how they handle information.
We encourage you to review the privacy policies of relevant third-party providers where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.
Any updates will be published on this page along with the revised Last Updated date.
Last Updated: September 2026
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how MonChéri handles your information, please contact our customer service team.
MonChéri Parfum
Your privacy matters to us.